Latest News
BroadWorks based Service Providers experience EMU SaaS Audit in Action.
BroadSource have today announced that they are providing BroadWorks based Service Providers (SPs) with the opportunity to use EMU SaaS Audit, for free. EMU SaaS Audit is a complete mass extraction capability for Cisco’s BroadWorks platform, the globes most...
BroadSource Secure Payments
Book a time to talk to us about PCI-DSS compliant solutions for your business During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked...
BroadSource EMU platform accelerates the rollout of new device firmware for Cloud UC Service Providers
A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes currently available to...
BroadSource Secure Payments
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment...
EMU. Something to fluff your feathers about!
BOOK AN EMU DEMO EMU was developed by BroadSource in 2015 to allow global telecommunications Service Providers to better manage the day-to-day complexity of subscriber configuration and migration. EMU performs many subscriber manipulation tasks that were once...
A New Look. Part of the ongoing evolution of our brand.
We’re delighted to announce our refreshed logo design. Over the past few years, BroadSource has continued to evolve within, and adapt to, the ever-changing Cloud UC and Contact Center landscape. We have continued to move from strength to strength doing what we do...
BroadSource Partnership with Calabrio Comes at a Crucial Time for Contact Centres
BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management...
BroadSource’s EMU Mobile Assistant puts the power of Cloud Collaboration in the hands of the end customer
The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe....
BroadSource Officially a Cisco Webex Contact Centre Partner
BroadSource has met all authorisation program requirements necessary to earn partner designation for Cisco Webex Contact Centre and Collaboration SaaS. BroadSource meets rigorous Cisco certified personnel levels, ensuring its sales and support teams are equipped to...
BroadSource Accelerates Growth with Opening of New Office in India
BroadSource Group today announced their expansion into the South Asian market with the establishment of their Indian office which will operate from Gurugram, India. BroadSource, an Australian based specialist global software development and telecommunications...
EMU – Smart. Fast. Agile. Curiously Handsome!
BOOK AN EMU DEMO EMU, developed by BroadSource, allows global Service Providers, who utilise the BroadSoft (now Cisco) BroadWorks™ UC platform, to better manage the day-to-day complexity of subscriber configuration information. EMU has been deployed by telcos...
BroadSource Issued Patent for Adaptive Cloud UC
BroadSource Group Pty Ltd today announced that the US Patent Office has issued it with a patent for Adaptive Cloud Unified Communications technologies. The patent for invention number 10,484,501 is a smart technology that integrates with mobile computing devices to...