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EMU Releases

Latest Release

EMU 2022 Q3 Release Announcement

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EMU continues to deliver more automation, deeper integrations and additional configuration settings to customise the capability of EMU implementations and offer our customer’s a point of differentiation. This release of EMU brings more enhancements to the user interface and the core platform.

What’s New?

  • Migrate/Number Swap
    • swap user’s phone numbers
  • Clean-up user resources after delete
    • clean-up resources associated with a user after deletion
  • EMU File storage and access
    • read access to common files stored on the EMU server
  • Improved error filtering within the UI
    • the EMU interface error field can now be configured to filter on specific errors for each API. 
  • Console logging output
    • EMU 5.13 can be configured not to log timestamps to the console log output if needed
  • Provisioning Email enhancements
    • EMU 5.13 improves the information flow in provisioning with additional items included in the automatic email to provisioners. 
  • User Outgoing Calling Plan enhancement
    • the user Outgoing Calling Plan ‘use custom settings’ now can be propagated to all user level plans.

Webex Migration Enhancements

  • Using Alternate Ids for the Cisco Webex associated email address
  • Adding custom tags to the migrated device types
  • Creating additional system level dummy line-ports for migrated users
  • Adding IM&P ala-carte service to migrated users
  • Retry for Webex token refresh

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About EMU

EMU simplifies the management of growing Cloud Collaboration platforms through pre-built functions and a powerful software integration development environment. EMU performs many subscriber manipulation tasks that were once thought of as unfeasible, and specialises in the subscriber management and integration of BroadWorks platforms by:

Automating complex tasks and unlocking product innovation

Integrating diverse Cloud Collaboration elements

Managing relentless subscriber growth

Out of the box, EMU supports a wide range of pre-built automations and integrations for the Cisco BroadWorks platform. 100% coverage of BroadWorks, supporting more than 3,500 APIs across all major versions. EMU has become the ‘go-to’ architecture for mediation and orchestration.

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