EMU 2025 Q3 … Packed with Power

EMU 2025 Q3 Release — This release introduces new functionality, better performance, and streamlined management to help you get more value from EMU.

Here’s What’s New

⚡ Distributed Architecture for Greater Scale and Resilience EMU can now run in distributed “farm” deployments, removing traditional bottlenecks and enabling true horizontal scaling. This means higher throughput, more efficient resource use, and seamless continuity during upgrades, keeping your environment faster and more resilient.

🍪 Optional Database for Session Management With session state now handled securely on the client side, reliance on a central session database is reduced or even eliminated. This results in faster response times, fewer points of failure, and improved efficiency for both pre-fork and micro-service deployments.

🤝 Enhanced EMU Assistant Capabilities Shared Call Appearance now lists only provisioned users and their registration status, making call management more transparent. Additionally, Call Transfer responses now provide detailed information and service assignments, giving you more visibility and smoother integration with your systems.

📦 Automated Webex Service Pack Assignments Service pack provisioning for Webex has been simplified and automated across enterprise, group, and user levels. EMU now creates predefined service packs, assigns them consistently, and allows customisation, ensuring efficient setup and reducing manual configuration.

🧩 Expanded EMU Core Integration Core EMU capabilities such as Audit, Provisioning, Reporting, Backup/Restore, and more are now integrated with broader EMU Functions. This creates a more unified platform where your EMU tools work together seamlessly for stronger oversight and easier management.

🛡️ Enhanced Security with CAPP EMU Calling and Provisioning Protection (CAPP) now delivers advanced, context-aware monitoring and automated preventive actions. This reduces the risks of misconfiguration, lowers operational costs, and strengthens overall UCaaS security.ou smarter tools, greater control, and better integration with your BroadWorks environment.

About EMU

EMU simplifies the management of growing Cloud Collaboration platforms through pre-built functions and a powerful software integration development environment. EMU performs many subscriber manipulation tasks that were once thought of as unfeasible, and specialises in the subscriber management and integration of BroadWorks platforms by:

Out of the box, EMU supports a wide range of pre-built automations and integrations for the Cisco BroadWorks platform. 100% coverage of BroadWorks, supporting more than 3,500 APIs across all major versions. EMU has become the ‘go-to’ architecture for mediation and orchestration.

About BroadSource

BroadSource is a leading provider of innovative telecommunications products and services with a commitment to cutting-edge software and customer-centric solutions for Communications Service Providers worldwide.