About Us
When BroadSoft (Cisco) Cloud UC was first installed outside the US, the team at BroadSource were there. Eighteen years of design, deployment and software development experience has seen BroadSource solve many challenges that Service Providers face in managing and transitioning to their Cloud UC and Cloud Contact Centre solutions.
Simplification of the user experience and scalable management of the Cisco (BroadWorks) platform led us to our two flagship software products.
Our Mobile Assistant, EMA, combines mobile contextual understanding of the subscriber, with powerful Cloud UC services from BroadSoft (Cisco) to automatically and intelligently drive Cloud UC subscriber adoption and daily consumption.
EMU, our Subscriber Management Platform for BroadSoft (Cisco) solves complex use case in subscriber data management at scale. Unlocking Analytics, Migration in BroadWorks and to Cloud UC, Provisioning, Onboarding and Backup use cases as a portal or REST API integration are now possible.
GLOBAL PROFESSIONAL SERVICES
Since 2002, our design, consulting, deployment and operations teams have been helping many Tier 1, 2 and 3 Service Providers and large enterprises deliver their Cloud UC and Contact Centre transformation projects. 'End to end' Systems Integration of Cloud UC, Contact Centre technology evaluation and refresh projects or operating a BroadWorks platform 24 x 7.
These are all recent examples of how we are making a difference to the way our customers offer solutions to their market. We are honoured and humbled that our customers trust us with the most complex Cloud UC and Contact Centre solutions. Our project management and engineering teams are renowned to be the most experienced in the world. Our clients tell us they find skills hard to find and we are the difference in getting to the outcomes they need.
With over 100 years of combined experience, we've got the well-seasoned team at the helm.
EXPERIENCE
After 25 years in the telco and contact centre industry, we are proud and humbled to have been selected by the following customers to help them create their better futures. This diverse range of sophisticated global Service Providers constantly influence our software development roadmap, project and engineering expertise.






























