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EMU 4.1: Introducing EMU COMPARE

BroadSource is pleased to announce the G.A release of EMU 4.1 and the eagerly awaited EMU COMPARE function (diagram below). BroadWorks operators now have EMU to COMPARE customer configurations in an instant, isolating changes and drastically reducing the length of customer support calls. No more 20 questions before the fault is found.

The following features have been added:

· EMU COMPARE diagnoses problems in an instant

· Enhanced Backup and Restore function

· Enhanced license and service pack compliance reporting output

· Enhanced Single Click Migration

· Enhanced Scheduled Migration

· Enhanced progress bar

· Limit the displayed results to licensed features

· Enhanced spreadsheet formatting to allow greater control over presentation formats

· Enhanced Activity log to show the time being saved when using EMU

· New Route Points support for BroadWorks Enhanced Contact Centre environments

About EMU

EMU is an Extraction, Manipulation and Update (EMU) platform for Cloud UC developed by BroadSource and specialising in the BroadWorks™ platform. With just one click, Service Providers can:

  • EXTRACT every piece of information from their BroadWorks™ environment to audit, analyse or backup customer group configurations
  • MANIPULATE thousands of configuration attributes in seconds, preparing for migrations
  • UPDATE, en masse, configuration settings, saving hundreds of ‘clicks’ and many hours