Podcasts
Podcast: SP Differentiators in increasingly populated comms markets
LISTEN TO THE PODCAST How can Service Providers differentiate themselves in an increasingly saturated market? Listen to Patrick Watson, Senior Analyst at Cavell Group chat with Broadsource CEO, Haydn Faltyn about the ways the pandemic has generated a new consumer...
Podcast: A Better Way to Manage IPTelephony Device Firmware
BOOK AN EMU DEMO A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes...
Podcast: Locking it down during the lockdown, making Secure Payments
BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home during the COVID-19 pandemic. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment...
Podcast: BroadSource seeks to place Cloud Collaboration at the centre of a mobility revolution
BroadSource’s technology, EMU Mobile Assistant (EMA), a patented Progressive Web Architecture for mobile devices, expedites the on-boarding process putting the power of mobile devices and Cloud Collaboration in the hands of the end customer. EMA provides the...
Podcast: What if Cloud Collaboration platforms were adaptive?
CCA Vendor News One of the challenges that the cloud communications community is confronting is the need to make the features that are being sold, more accessible and easier to use. In this podcast, BroadSource CEO, Haydn Faltyn and CTO, Michael Gliana, talk about the...
Podcast: BroadSource takes a closer look at CCaaS
CCA Vendor News The CCaaS era is about to move into top gear. Over the past decade many business operational technologies have moved to cloud whilst contact centres have remained on prem. With the introduction of a number of cloud native offerings, the next 3-5 years...
Podcast: BroadSource a global product development and systems integration company
CCA Vendor News “BroadSource now represents a global product development and systems integration company,” says Haydn Faltyn co-founder and CEO of BroadSource. In this podcast, Faltyn discusses the development of BroadSource from an early association with Telstra to...