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BroadSource Partnership with Calabrio Comes at a Crucial Time for Contact Centres

BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness…

BroadSource’s EMU Mobile Assistant puts the power of Cloud Collaboration in the hands of the end customer

The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding…

BroadSource Officially a Cisco Webex Contact Centre Partner

BroadSource has met all authorisation program requirements necessary to earn partner designation for Cisco Webex Contact Centre and Collaboration SaaS. BroadSource meets rigorous Cisco certified personnel levels, ensuring its sales and support teams are equipped to design, quote, deploy and…

BroadSource Accelerates Growth with Opening of New Office in India

BroadSource Group today announced their expansion into the South Asian market with the establishment of their Indian office which will operate from Gurugram, India. BroadSource, an Australian based specialist global software development and telecommunications engineering company, will take a lead…