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Haydn Faltyn, BroadSource CEO, will be a speaker at the upcoming Cavell Summit Asia-Pacific 2025. This one-day event, focused on the rapidly evolving UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service) landscapes, will take place…
After years of partnership and careful planning, BroadSource and Cisco helped ConnectEast take their contact centre to the next level. With modernised, efficient, and secure technologies, Webex and SecureCall by BroadSource provides exactly what EastLink needs to help keep Melbourne…
BroadSource is excited to announce our remarkable achievement of securing 3rd place in the 7th Annual Cisco Partner Innovation Challenge. Following our recent 1st place win in the APJC region, this global award, for our patented technology SecureCall, is a…
BroadSource is proud to announce that we have been named the APJC Top Winner in the prestigious Cisco Partner Innovation Challenge for 2024. Our innovative solution, SecureCall, was recognised for its groundbreaking approach to minimising risks associated with processing payments…
SecureCall by BroadSource has officially gone live at ConnectEast, marking a significant advancement in taking secure payments by phone for the operator of EastLink, Melbourne’s main arterial connecting central Melbourne to its Eastern and Southeastern suburbs. With this implementation, ConnectEast…
Deploying SecureCall by BroadSource, as a sidebar embedded application, means Webex Calling and Webex Contact Center customers can securely take PCI compliant payments by phone natively within either Webex application. It means Webex customers (merchants) can better manage risk and…
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI…
BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home during the COVID-19 pandemic. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI-DSS…
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI…