Taking card payments over the phone? The risks are real.

If your team take card payments over the phone, the risks are real and growing.

Under the new PCI-DSS 4.0 requirements your PCI Auditor could slap you with a high risk finding for unsecure manual recording or physical security failure in handling cardholder data.

SecurePII, is the only affordable PCI solution built for SMEs and Contact Centres, that removes risk and stops chargebacks. Chargebacks are costing SMEs over $30 billion globally every year. They hit cashflow, increase processing costs, and jeopardise your ability to accept card payments.

Using SecureCall, a PCI-DSS 4.0 compliant platform, and part of the SecurePII product suite, eliminates the need for manual handling of credit card data over the phone. Your customers enter their own card number on their phone keypad, while still speaking with your team. No more staff exposure to sensitive data. No more “I didn’t authorise that” claims.

Just secure, auditable transactions with immediate.

SecureCall is ideal for businesses, of any size or industry, that take manual payments over the phone. It’s already making a difference in sectors such as:

✔ Schools & Universities                      ✔ Hospitality

✔ Franchise networks                           ✔ Professional & Financial Services

✔ Local government                             ✔ Trades

✔ Retail                                                 ✔ Wholesale & Distribution

SecureCall’s impact is best demonstrated through results.

A manufacturing franchise, selling direct to public and processing $20 million per annum in credit card payments, was red flagged by its bank. The business was seeing rising phone chargebacks, each one a blow to revenue, operations, and processing risk.

The bank warned that without a remediation plan, their processing rights would be revoked.

SecureCall was deployed in under 3 days. The outcome?

✔ Chargebacks stopped

✔ Card scheme and bank cleared

✔ PCI compliance confirmed

✔ Costs cut significantly

✔ ROI? Immediate and material

Are you an SME looking to solve chargebacks and ace your next PCI audit?

Visit securepii.cloud to learn more, or contact us at sales@securepii.cloud to book a demo.

About SecurePII

Beyond compliance, SecurePII is set to play a crucial role in enterprise AI integrations, ensuring that sensitive customer data is automatically redacted before it can be accessed by AI and large language models (LLMs). This innovation will allow businesses to leverage AI-driven automation without exposing private customer data to security risks.

For media enquiries, contact Jacqueline Thals marketing@broadsource.com.au

About BroadSource

BroadSource is a leading provider of innovative telecommunications products and services with a commitment to cutting-edge software and customer-centric solutions for Communications Service Providers worldwide.