Enter a name that identifies the purpose of the layout.

Tip: add the extension “SC”to create a payments enabled version of an existing layout. That way, you can always roll-back.

Enter a description

Choose the WebexCC team(s) you want to apply the new desktop layout to from the drop-down list.

Note:

·      This will replace the Desktop Layout for the selected team(s), so next time the agents login, they’ll see the SecureCall layout.

·      If a custom layout is already assigned to a team, then that team name doesn’t appear in this drop-down list. For more information on the Team settings, see Create a Team under User management.

·      If you assign a custom layout on this page, you overwrite the global layout, which is the default layout for all teams.

Click to download the Default Desktop Layout JSON file and customize the layout as described Define a Custom Desktop Layout  or use our sample