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Toll fraud, user misconfiguration, and unauthorised changes can quietly erode the profitability and security of UCaaS services. These issues don’t just cause outages, they destroy trust, raise support costs, and put SLAs at risk. For Service Providers operating BroadWorks platforms,…
Cisco’s recent announcement about the future of BroadWorks marks an important milestone for the industry. It reaffirms what we’ve long believed: BroadWorks is a strategic asset—deeply embedded in the operations and revenues of the world’s largest Service Providers. At BroadSource,…
BroadSource has been honoured at the 2022 Governor of Victoria Export Awards and chosen as the winner for the Advanced Technologies category. Our relationship with Global Victoria extends 5 years and they have lent us amazing support as we find…
BroadSource has been honoured at the 2022 Governor of Victoria Export Awards and chosen as the winner for the Advanced Technologies category. Our relationship with Global Victoria extends 5 years and they have lent us amazing support as we find…
BroadSource have today announced that they are providing BroadWorks based Service Providers (SPs) with the opportunity to use EMU SaaS Audit, for free. EMU SaaS Audit is a complete mass extraction capability for Cisco’s BroadWorks platform, the globes most sophisticated…
A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes currently available…
BOOK AN EMU DEMO EMU was developed by BroadSource in 2015 to allow global telecommunications Service Providers to better manage the day-to-day complexity of subscriber configuration and migration. EMU performs many subscriber manipulation tasks that were once thought of as…
We’re delighted to announce our refreshed logo design. Over the past few years, BroadSource has continued to evolve within, and adapt to, the ever-changing Cloud UC and Contact Center landscape. We have continued to move from strength to strength doing…
BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness…