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EMU 2025 Q3 Release — This release introduces new functionality, better performance, and streamlined management to help you get more value from EMU. Here’s What’s New ⚡ Distributed Architecture for Greater Scale and Resilience EMU can now run in distributed “farm” deployments, removing…
We’re proud to share that BroadSource has received a Merit Award in the Technology Platform category at the 2025 iAwards, recognising the innovation behind our privacy-preserving platform, SecurePII. The iAwards, hosted by the Australian Information Industry Association (AIIA), celebrate excellence…
In today’s AI-driven world, legal and compliance teams often find themselves in the difficult position of having to say “no” to innovation. The reason? An ever-growing web of global data privacy laws, from GDPR and CCPA to HIPAA and Canada’s…
Toll fraud, user misconfiguration, and unauthorised changes can quietly erode the profitability and security of UCaaS services. These issues don’t just cause outages, they destroy trust, raise support costs, and put SLAs at risk. For Service Providers operating BroadWorks platforms,…
If your team take card payments over the phone, the risks are real and growing. Under the new PCI-DSS 4.0 requirements your PCI Auditor could slap you with a high risk finding for unsecure manual recording or physical security failure…
EMU 2025 Q1 release is delivering 10 new enhancements across EMU Assistant, EMU Core, and VDM to give you greater flexibility, control, and efficiency across your Cisco BroadWorks environment. 🚀 Here’s what’s new These enhancements are all about giving you…
Cisco’s recent announcement about the future of BroadWorks marks an important milestone for the industry. It reaffirms what we’ve long believed: BroadWorks is a strategic asset—deeply embedded in the operations and revenues of the world’s largest Service Providers. At BroadSource,…
Who Should Read This? This paper is for security leaders, compliance officers, contact centre managers, and risk professionals accountable for protecting customer data, responding to compliance audits, and mitigating fraud risks. Introduction As businesses navigate the evolving landscape of PCI DSS (Payment…
BroadSource is pleased to announce the appointment of Bill Placke as President, Americas, where he will lead the expansion of SecurePII, the company’s cybersecurity technology business. With a proven track record in cybersecurity startups, executive leadership at top-tier security firms,…