EMU 5.7 Smarter, Faster, more Agile

Thank you for your continued support and for propelling EMU to even greater heights. The BroadSource Product Team is pleased to announce EMU 5.7 is now GA. EMU continues to be Smarter. By providing additional configuration flexibility to allow you to further customise  the capability of EMU implementations. EMU gets Faster. By providing additional performance when capitalising on EMU […]

BroadSource Partnership with Calabrio Comes at a Crucial Time for Contact Centres

Melbourne, Australia | 29 September 2020  BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness across every agent location; including home based workers. Combining […]

BroadSource’s EMU Mobile Assistant puts the power of Cloud Collaboration in the hands of the end customer

Melbourne, Australia | 9 September 2020  The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding process can be complex leaving the promise of better […]