Calabrio Customer Connect Oct 2020

CDT: Tue 27 Oct & Wed 28 Oct AEDT: Wed 28 Oct & Thu 29 Oct We are delighted to be premium sponsors of Calabrio Customer Connect 2020 and of the expansion of our relationship with Calabrio. It is a strategic and technology partnership enabling our customers to quickly deploy a cloud Workforce Optimisation suite […]

Podcast: What if Cloud Collaboration platforms were adaptive?

  Tuesday, 19 August 2020 | CCA Vendor News One of the challenges that the cloud communications community is confronting is the need to make the features that are being sold, more accessible and easier to use. In this podcast, BroadSource CEO, Haydn Faltyn and CTO, Michael Gliana, talk about the BroadSource patented technology, Adaptive […]

Podcast: BroadSource takes a closer look at CCaaS

Tuesday, 17 December 2019 | CCA Vendor News The CCaaS era is about to move into top gear. Over the past decade many business operational technologies have moved to cloud whilst contact centres have remained on prem. With the introduction of a number of cloud native offerings, the next 3-5 years will see a steady […]