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BroadSource, a Cisco partner and global leader in cloud communications innovation, has announced that, together with ConnectEast, operator of Melbourne’s EastLink tollway, they have been named finalists in the 2025 Cisco WebexOne Customer Awards Dynamic Duo category. The Dynamic Duo…
EMU 2025 Q3 Release — This release introduces new functionality, better performance, and streamlined management to help you get more value from EMU. Here’s What’s New ⚡ Distributed Architecture for Greater Scale and Resilience EMU can now run in distributed “farm” deployments, removing…
Toll fraud, user misconfiguration, and unauthorised changes can quietly erode the profitability and security of UCaaS services. These issues don’t just cause outages, they destroy trust, raise support costs, and put SLAs at risk. For Service Providers operating BroadWorks platforms,…
EMU 2025 Q1 release is delivering 10 new enhancements across EMU Assistant, EMU Core, and VDM to give you greater flexibility, control, and efficiency across your Cisco BroadWorks environment. 🚀 Here’s what’s new These enhancements are all about giving you…
Cisco’s recent announcement about the future of BroadWorks marks an important milestone for the industry. It reaffirms what we’ve long believed: BroadWorks is a strategic asset—deeply embedded in the operations and revenues of the world’s largest Service Providers. At BroadSource,…
Who Should Read This? This paper is for security leaders, compliance officers, contact centre managers, and risk professionals accountable for protecting customer data, responding to compliance audits, and mitigating fraud risks. Introduction As businesses navigate the evolving landscape of PCI DSS (Payment…
BroadSource is pleased to announce the appointment of Bill Placke as President, Americas, where he will lead the expansion of SecurePII, the company’s cybersecurity technology business. With a proven track record in cybersecurity startups, executive leadership at top-tier security firms,…
BroadSource has officially launched SecurePII, a cutting-edge real-time redaction platform designed to protect Personally Identifiable Information (PII) in telecommunications networks. In a special Cloud Communications Alliance (CCA) podcast, Haydn Faltyn, BroadSource CEO, Bill Placke, BroadSource President, Americas, joined Doug Green to discuss the technology, its market impact, and why…
BroadSource, a global leader in secure cloud communications, is evolving its brand and product vision to stay ahead of the rapidly shifting digital landscape. BroadSource is expanding its focus from securing payment transactions to protecting all forms of Personally Identifiable…