The transition to feature rich and economical Cloud Collaboration services is accelerating. Haydn Faltyn joins a discussion panel at this year’s Cloud Communications Alliance Summit in September exploring best practices in operations and migrations. See the full discussion here.
Cloud Collaboration
BroadSource Partnership with Calabrio Comes at a Crucial Time for Contact Centres
Melbourne, Australia | 29 September 2020 BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness across every agent location; including home based workers. Combining […]
BroadSource’s EMU Mobile Assistant puts the power of Cloud Collaboration in the hands of the end customer
Melbourne, Australia | 9 September 2020 The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding process can be complex leaving the promise of better […]
