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A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes currently…
What’s New? Key enhancement areas targeted in this release About EMU EMU is an Extraction, Manipulation and Update (EMU) platform developed by BroadSource, that specialises in the management and integration of BroadWorks platforms. With just one click, Service Providers can:…
A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes currently available…
BOOK AN EMU DEMO EMU was developed by BroadSource in 2015 to allow global telecommunications Service Providers to better manage the day-to-day complexity of subscriber configuration and migration. EMU performs many subscriber manipulation tasks that were once thought of as…
We’re delighted to announce our refreshed logo design. Over the past few years, BroadSource has continued to evolve within, and adapt to, the ever-changing Cloud UC and Contact Center landscape. We have continued to move from strength to strength doing…
Thank you for your continued support and for propelling EMU to even greater heights. The BroadSource Product Team is pleased to announce EMU 5.7 is now GA. EMU continues to be Smarter. By providing additional configuration flexibility to allow you to further customise …
The transition to feature rich and economical Cloud Collaboration services is accelerating. Haydn Faltyn joins a discussion panel at this year’s Cloud Communications Alliance Summit in September exploring best practices in operations and migrations. See the full discussion here.
BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness…
The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding…