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What is the highest priority for business today? Security When choosing a Communications Service Provider (CSP), businesses vote security as the highest priority in their selection criteria. It has become the next ‘must-have’ in a CSP’s product portfolio to remain…
CDT: Tue 27 Oct & Wed 28 Oct AEDT: Wed 28 Oct & Thu 29 Oct We are delighted to be premium sponsors of Calabrio Customer Connect 2020 and of the expansion of our relationship with Calabrio. It is a…
BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness…
BroadSource’s technology, EMU Mobile Assistant (EMA), a patented Progressive Web Architecture for mobile devices, expedites the on-boarding process putting the power of mobile devices and Cloud Collaboration in the hands of the end customer. EMA provides the opportunity for end…
The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding…
BroadSource has met all authorisation program requirements necessary to earn partner designation for Cisco Webex Contact Centre and Collaboration SaaS. BroadSource meets rigorous Cisco certified personnel levels, ensuring its sales and support teams are equipped to design, quote, deploy and…
CCA Vendor News One of the challenges that the cloud communications community is confronting is the need to make the features that are being sold, more accessible and easier to use. In this podcast, BroadSource CEO, Haydn Faltyn and CTO,…
BroadSource Group today announced their expansion into the South Asian market with the establishment of their Indian office which will operate from Gurugram, India. BroadSource, an Australian based specialist global software development and telecommunications engineering company, will take a lead…
BOOK AN EMU DEMO EMU, developed by BroadSource, allows global Service Providers, who utilise the BroadSoft (now Cisco) BroadWorks™ UC platform, to better manage the day-to-day complexity of subscriber configuration information. EMU has been deployed by telcos around the globe…