BroadSource Partnership with Calabrio Comes at a Crucial Time for Contact Centres

Melbourne, Australia | 29 September 2020  BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness across every agent location; including home based workers. Combining […]

BroadSource’s EMU Mobile Assistant puts the power of Cloud Collaboration in the hands of the end customer

Melbourne, Australia | 9 September 2020  The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding process can be complex leaving the promise of better […]

BroadSource Officially a Cisco Webex Contact Centre Partner

Melbourne, Australia | 20 August 2020  BroadSource has met all authorisation program requirements necessary to earn partner designation for Cisco Webex Contact Centre and Collaboration SaaS. BroadSource meets rigorous Cisco certified personnel levels, ensuring its sales and support teams are equipped to design, quote, deploy and support WebexCC solutions for any customer. Jason Thals, BroadSource […]